Store Policies

Refund Policy

As of 20 March 2020, we will not be providing a refund where you have simply changed your mind about items you have purchased from our store. 

If you have purchased additional items, we encourage you to share with those in need, in particular, the elderly, disabled and most vulnerable. Due to the current COVID19, we are taking all measures to stop the spread, hence strict regulations once products have left our store not to be returned. 

As normal, if there is a genuine problem with a product you have strictly 7 days to return at the discretion of our management. 

Bag Check Policies

Management reserves rights to check all bags, trolley's, prams that have entered the store.

By entering a shop which has clearly displayed signs that bag checks are conducted, you accept the shopkeeper's right to ask you to open your bags for checking. If you refuse to allow shop staff to check your bags you can be asked to leave the shop and not return. 
fairtrading.nsw.gov.au

Refusing Service

Management reserves rights to refuse service to any customers who have acted in a disruptive manner, been found for theft in store, and/or any other acts which are not ethically reasonable on premises. Once service has been refused and you have been asked to leave the premises, returning would then become an offence.